Shipping & Delivery
1. At Natural Health Shop we strive for efficient and effective service delivery. We do therefore think that our standard is conspicuously very high; however it is the opinion of; and feedback from our clients that carries the day. Consequently, if any of our delivery service is not to your standard, then:
- Let us know immediately so that we can put-in the necessary corrective measures; and
- We promise to offer a full refund for any orders that is not up to your high standards.
- We also welcome any suggestions that can enhance our service provision for you.
We shall reward you greatly!
Here then is our official guarantee:
Your products will arrive in perfect condition or we will either refund you or replace them.
Shipping To Within UK:
All orders within the United Kingdom will be shipped at a flat rate of £6.50 until further notice, if parcel is Less Than 2kg.
For Parcels More Than 2kg, we shall inform you of the extra Cost, if we do think the cost could be significantly higher.
3): All orders are shipped by first class signed-for (confirmed) UK Parcelforce/Royal Postal Service.
1): All Europe:
Shipping to Europe (Excluding UK) will be a flat average rate of £22.00 until further notice for parcels up to 2Kg.
For Parcels More Than 2Kg, we will shall inform you of the extra Cost, if we do think the cost could be significantly higher.
2): Africa, Asia & USA:
Shipping to Africa, Asia & USA will be a flat rate of £26 until further notice for Parcels up to 2Kg.
For Parcels More Than 2Kg, we shall inform you of the extra Cost, if we do think the cost could be significantly higher.
3): Australia, Newzealand & Oceania:
Shipping to Australia, Newzealand & other Oceania countries will be a flat rate of £38.00 until further notice for Parcels up to 2kg.
For Parcels More than 2kg, we shall inform you of the extra cost if we do think the cost could be considerably higher.
NOTE: We ship to International Countries via UK Royal Mail and Parcelforce Postal Service which will deliver to the Postal Service of your country for final delivery.
Note: Depending on the nature of the postal service provision in your country, it can take from 14 to 28 days for some shipments to arrive.
We advise clients to contact their local Customs & Excise department for details.
Note: Shipping laws vary from country to country. It is the responsibility of the client to check with the Customs & Excise department in their country whether the country permits the shipment of such products.
Natural Health Shop and associates are not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
CaveatOur responsibility ends when we have proof that the order(s) has arrived at your home country. We are not under any law, ordinance, statute, treaty or circumstances, responsible for the internal postal services function of the recipient of our services and/or products.
Please give us a call on: +44(0)-203-774-5428 if you have any queries and questions.